Shipping Policy

1. Overview

This Shipping Policy applies to physical products sold by 33skamal LLC through our e-commerce platforms and brand websites. Digital products and SaaS subscriptions are delivered electronically and are not subject to this policy.

2. Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. Processing time does not include shipping transit time. During peak periods, processing may take longer.

You will receive a confirmation email when your order ships, including tracking information where available.

3. Shipping Destinations

Domestic Shipping (United States)

We ship to all 50 US states and territories, including:

• All 50 states
• Puerto Rico
• US Virgin Islands
• Guam
• APO/FPO addresses

International Shipping

We offer international shipping to select countries. International shipping availability and rates are displayed at checkout based on your delivery address.

4. Shipping Methods and Timeframes

Domestic (United States)

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Express Shipping: 1-2 business days

International

• Standard International: 10-21 business days
• Express International: 5-10 business days

Delivery times are estimates and may vary due to customs processing, local postal service, and other factors beyond our control.

5. Shipping Rates

Shipping rates are calculated at checkout based on:

• Delivery destination
• Package weight and dimensions
• Selected shipping method
• Current carrier rates

Free shipping promotions may be available for qualifying orders. Check product pages and checkout for current offers.

6. Order Tracking

Once your order ships, you will receive an email with tracking information. You can use this information to monitor your package's progress. Tracking may not be available for all shipping methods or destinations.

7. Customs and Import Duties

International orders may be subject to import duties, taxes, and customs fees. These charges are the responsibility of the recipient and are not included in our shipping charges.

We are not responsible for delays caused by customs processing.

8. Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address or refusal to accept delivery, you will be contacted regarding reshipment. Additional shipping charges may apply.

9. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order or a refund.

Please inspect packages upon delivery and report any visible damage to the carrier at the time of delivery if possible.

10. Address Accuracy

Please ensure your shipping address is accurate and complete. We are not responsible for packages delivered to incorrect addresses provided by the customer. Changes to shipping addresses may not be possible after an order has shipped.

11. Contact Us

For shipping inquiries or issues, please contact us:

33skamal LLC
Email: [email protected]
United States